Return Policy

  • Returns must be received by Shop Italian Statues within 30 days from the date of delivery for your package.
  • Returned items will incur a 15% restocking fee. All returned items are refunded minus any shipping charges and discounts. If you are exchanging for a different item this fee will be waived.
  • Refunds are processed within 3 to 5 business days of our receipt of the returned merchandise.
  • If an item is received damaged, you must notify us within 48 hours of receiving the package so that a claim may be processed. If the box shows significant signs of damage or if you can tell that the product is damaged, please refuse acceptance of this shipment and have the shipping company return the item to sender. Report the damage to the delivery service driver if possible.
  • If an item is received damaged item and you would like to receive a FREE replacement please contact us and we will have a new item shipped out as long the item is in stock. There is NO need to return the damaged item back to us.
  • If an item is received damaged item and you would like a FULL refund please contact us for instructions.